Privacy Statement
At DirectLaw, Inc., we understand your concerns about the
privacy of personal information. Because of this, we have established the
following guidelines concerning the collection, use and security of information
we collect from you. This Privacy Statement applies to the Sites
www.directlaw.com and www.clientspace.com. This Privacy
Statement discloses our information practices, pertaining to how we collect, use
and store your personal information on our Site. “Personal Information”, refers
to information which, can be used to identify an individual such as name, or
email.
DirectLaw, Inc., is a Licensee of the TRUSTe Privacy program.
TRUSTe is an independent organization, whose mission is to build users’ trust
and confidence in the internet by, promoting the use of fair information
practices. Because Directlaw, Inc. wants to demonstrate its commitment to your
privacy, it has agreed to disclose its information practices, and have its
privacy practices reviewed for compliance by TRUSTe.
If you have questions, or concerns pertaining to the Sites, or
Privacy Statement, please
Contact US. In the event that your
inquiry is not acknowledged, or, isn’t addressed to your satisfaction, please
contact TRUSTe at
http://www.truste.org/consumers/watchdog_complaint.php . TRUSTe will
then serve as a liaison with us to help resolve your concerns.
Information Collection
and Use
DirectLaw, Inc. is the sole owner of the information collected
on the Sites. We shall not sell, share, or rent this information to third
parties for their promotional purpose, nor will we use your information in ways
different from what is disclosed in this Statement. We collect information from
our users at several different points as described below.
Registration
In order to use the Sites, a user must first complete the
registration form in order to access the Demonstration Sites.
During registration a user is required to give their contact information
(name, phone number, City, State, Zip Code and email address). We also collect
sensitive information; namely credit card number, name
and billing zip code. This information is used to contact the user about
the services on our Site for which they have expressed interest, as well as to
process payment for services procured .
We collect your name and email addresses for purposes of
sending to you our EMAIL Newsletter.
We use a third party agent to process the delivery of our newsletter. This third
party agent is not authorized to use your information for any other purposes;
promotional or otherwise.
Information Sharing
We will not disclose any of your personal information, expect
when we believe in good faith that the law requires it,or to protect the rights,
or property of DirectLaw, Inc. DirectLaw, Inc., reserves the right to release
personal information to its service providers, law enforcement, or other
government officials, or in response to a formal request in a civil action,
court order or judicial proceeding, as we in our sole and absolute discretion,
deems necessary or appropriate.
Moreover, in the event of a sale, merger, or acquisition of
some, or all of DirectLaw, Inc.,’s assets, your personal information would
likely be a part of the transferred assets. In such an event, we shall notify
you via email of your choices as a user, on how your information is to be used
henceforth.
We may also provide Aggregated Information to third parties.
Such information will not include personal information of any customer or
visitor.
We employ a third party agent to process credit card payments
for purchases made on our Site. This third party agent is not authorized to use
your personal information for any other purpose; promotional or otherwise.
Cookies
A cookie is a piece of data stored on the user’s hard drive by
a web browser. It is used to determine if a user has visited the Site
previously. Usage of a cookie is in no way linked to any personal information
while on our Sites. Once the user closes their browser, the cookie simply
terminates. For instance, by setting a cookie on our Sites, the user would not
have to log in a password more than once, thereby saving time while on our
Sites. If a user rejects the cookie, they may still use our Service. The only
drawback to this is that the user will be limited in some areas of our Site.
Cookies can also enable us to track and target the interests of our users to
enhance the experience on our Site.
Log Files
We use IP addresses to analyze trends, administer the site,
track user’s movement, and gather broad demographic information for aggregate
use. IP addresses are not linked to personal information. The statistics program
on our web server collects aggregate information on what pages consumers access,
or visit which we use for internal review and to improve our content.
Security
This site has security measures in place to protect against
the loss, misuse, and alteration of the information under our control. We employ
industry accepted standards in protecting your personal information, and use SSL
[Secure Socket Layer] technology in transmitting your sensitive information.
All of our users’ information, not just the sensitive
information mentioned above, is restricted in our offices. Only employees who
need the information to perform a specific job (for example, our billing clerk
or a customer service representative) are granted access to personal
Information. Our employees must use password-protected screen-savers when they
leave their desk. When they return, they must re-enter their password to re-gain
access to your information. Furthermore, ALL employees are kept up-to-date on
our security, and privacy practices. Every quarter, as well as any time new
policies are added, our employees are notified, and/or reminded about the
importance we place on privacy, and what they can do to ensure our customers’
information is protected. Finally, the servers that we store personal
Information on are kept in a secure environment, behind a locked cage.
Links
We provide links to other web sites we think may be of
interest to you. Please be aware that we are not responsible for the privacy
practices of such other sites. We encourage our users’ to be aware when they
leave the Sites, and to familiarize themselves with the privacy practices of
these other web sites prior to disclosing personal information to them. This
Privacy Statement applies solely to www.directlaw.com and www.clientspace.com.
Site and Service Updates
We also send the user site and service announcement updates.
Members are not able to unsubscribe from service announcements, which contain
important information about the service as, these messages are not promotional
in nature. We communicate with the user to provide requested services, and in
regards to issues relating to their account via email or phone.
Correction/Updating Personal Information:
If a user’s personal information changes (such as your zip
code), or if a user no longer desires our service, we will endeavor to provide a
way to correct, update or remove that user’s personal data provided to us. This
can usually be done at the member information page or by emailing our
Customer Support
Notification of Changes
If we decide to change our privacy policy, we will post those
changes on our Homepage so our users’ are always aware of what information we
collect, how we use it, and under what circumstances, if any, we disclose it. If
at any point, we decide to use personal information in a manner materially
different from that stated at the time it was collected, we shall notify users’
by way of an email. Users’ will have a choice as to whether, or not, we use
their information in this different manner. We will use information in
accordance with the privacy policy under which the information was collected.
Choice/Opt-Out
Our site provides users the opportunity to opt-out of
receiving communications from us at the point where we request information about
the visitor.
This site gives users the following options for removing their
email addresses from our database to not receive future EMAIL Newsletters. You
can opt- out of receiving newsletters by selecting the “unsubscribe” button
present in each email we send out.
Contacting the Web Site
If you have any questions pertaining to any of our practices,
your use of the Sites, or this Privacy Statement contact:
Privacy Officer
DirectLaw, Inc.
800 Village Square Crossing
Palm Beach Gardens, FL 33410
Contact us here
Effective Date: February 27th ,2009
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