Site Security
One of the most important facets of a hosted, web-based
application service is the need to
separate and safeguard the confidentiality of client data.
Security and privacy are paramount. Epoq has implemented
numerous measures to ensure the confidentiality and security of
your clients’ data. Our solution is hosted in a highly
secure environment, protected by encryption and authentication
in a hardened, protected site.
Through our secured, state-of-the-art hosting facilities, our
clients receive the highest data protection commercially
available.
We provide an integrated system that lets authorized parties in
and keeps everyone else out with:
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Firewalls to prevent unauthorized access
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SSL
encryption to keep documents secure
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U.S.
government-standard 128-bit AES encryption
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Site
certificates to verify server identities
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Secure
IDs to verify user identity
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Windows
security to keep network logins locked up
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Intrusion protection against login attempt and unauthorized
transmissions
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Off-site
data storage
Our systems are built with the highest level of security and
redundancy to prevent privacy loss and ensure maximum uptime.
Features of this facility include:
Physical Security. All
computer and network communication systems are housed in a
secured, hardened hosting facility with 24x7x365 guard patrols
and full surveillance and biometric access control systems.
System Redundancy. Our
system has built-in redundancy at every point, including Web,
application, file, database, and storage servers.
Network Monitoring. Epoq's
infrastructure is continuously protected by a broad shield of
network equipment and software tools and continuously monitored
by our staff for any attempted network attacks.
Network Security. Epoq
requires its clients (e.g. law firms and the law firm’s clients)
to use Secure Socket Layer (SSL) encryption technology (128-bit
minimum) when accessing the Epoq applications with an Internet
browser. Digital certificates ensure the authenticity of each
SSL session. This helps minimize the risk of data stream
interception between the user's browser and the Epoq service.
Data Backup. We
automatically backup all client data nightly and store it at a
secured, off-site facility. All backups are encrypted, and any
unused, obsolete, or end-of-life media is destroyed to prevent
third-party data retrieval.
User Authentication. Our
authentication policies enforce security without increasing
complexity for authorized end users.
HTTPS Protocol
This web site is a secure site which uses the
https protocol. This means that all data sent to and from the site is encrypted.
You can determine on your own that it is a secure site by noticing that the lock
symbol on your web browser is closed when you are in a secure area.
Security Works
When you assemble a document within Rapidocs®, the
Rapidocs file itself is 128-bit encrypted, which is the highest level of
security, and the file itself can be password protected by the user or a staff
member.
When the client inserts their data into an
on-line questionnaire within the web
browser it is not stored on the server, but within the form itself. When the web browser
is closed, the client's data will disappear.
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